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EMERGENCY RESPONSE PLAN COVID-19 : Here is how Santinel is reacting to confront the coronavirus

17 March 2020

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At Santinel, we take this crisis as well as our social responsibility very seriously. Our top priority is to protect the health, safety and well-being of our employees, customers, partners and subcontractors. All our employees must act and adopt good behavior.

1 – Wash your hands: this is THE most simple and effective preventive method!

2 – Apply good practices :

  • Use an alcohol-based disinfectant if you do not have access to soap and water
  • Observe hygiene rules when coughing or sneezing
  • Throw away any used tissue and wash your hands

3 – Cancel all visits to hospitals, CHSLDs and private seniors’ residences

4 – Keep your distance: at least one meter

  • Avoid direct contact with others such as handshakes

5 – Limit all trips that are not directly related to operations

  • While consultation service activities will continue, favor email and videoconferencing rather than external meetings
  • Visits to suppliers and distributors who have no immediate stake in business continuity are suspended until further notice

6 – As a trainer, remind participants to keep a reasonable distance between them. For first aid instructors, avoid practice on dummies and prioritize theory

7 – Keep a logbook of your visits to customers (locations and dates)

8 – Imperatively inform your supervisor and / or management if:

  • COVID-19 symptoms appear: fever, cough and difficulty breathing
  • You have been in contact with a family member or someone with the virus
  • You have traveled to a foreign country

9 – Isolate yourself for a period of 14 days if you are returning from a trip

10 – In no cases can you come to work if you have symptoms or have coronavirus

  • See health services for screening if you have symptoms
  • The Info-Social telephone consultation service is 811 (24 hours a day, 7 days a week)

11 – Speak with the remote doctor service offered by our insurance

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